Verified Customer Reviews
Central Florida's trusted bail bond professionals for over 45 years
What our clients say about Kyle, Melanie, Fawnna, Athena and the entire Moncrief team.
"This place is amazing and a life saver!!!! Literally called all over Polk county and Orlando and got turned away by everyone. I showed up here and Kyle and Cathy were so very helpful!!! When I had just about lost all hope Ms Cathy made the process very smooth and was so kind and Kyle was able to make my day and post my boyfriend's bond and I couldn't be more grateful! Thank you guys so much!!!!!!"
"David was very informative and patient. He was so kind and broke down the process and told me exactly what I needed to do. He made the process super easy for me. I will definitely use their services again."
"The best in the business! Moncrief and staff Kyle ect..such an amazing friendly group of good people. If your ever in trouble and need bond nobody even comes close. First off they are pretty much the only bondsman company that actually answers the phone from inmate calls. They work with you and treat you like a person and Kyle has personally saved me arse on a numerous of occasions and literally I can't thank them enough. Love you all have a Happy New Year and continued success. Thank you from the Sellers family."
"The process was quite seamless. I was referred by a former inmate. It would be grateful if the reporting process were expedited, because the jail can take up to 12hrs with processing but it appears that even after completing all virtual forms, the remaining forms still need to be filled out before submission to the main office in 33rd. Thank you for your kind & effective process 🙏"
"First time using a bail bondsman, Moncrief was recommended to us and I can see why! We came in on a Saturday and Melanie and her assistant were amazing! They explained exactly how everything will happen and assured us our son would be home soon."
"Melanie was absolutely great. Very kind. She knew what she was doing. Had us in and out real quick. 5 stars and give her a raise."
"I recommend Moncrief. If you ever need bail and wanna get out quick as possible call my girl Ms. Athena — everyone loves her, she's awesome. Thanks!"
"My friend came in drunk to self surrender. Despite his obnoxious behavior and status as a wanted man the staff treated him with dignity and respect. The large blonde gentleman was especially kind and patient, as was the lady up front."
"Athena and Hope went above and beyond! From Athena being super sweet and helpful on the phone walking me through the process to Hope being such a sweetheart in person when it came down to going in to the location. They truly do care and you can tell they are passionate about helping people."
"Excellent service! Fast and easy as well as conveniently located right across the street from the jail on 33rd. A special thank you to Melanie who went above and beyond for my family."
13 more verified reviews.
"The best bail bonds company there is! They don't mind working with you, helping you out and talking you through the process. I had no clue what I was doing and they made it easy! They are fast and courteous. If you're looking for a hassle-free experience, this is the place."
"Anyone that gets me out of jail gets 5 stars in my book. But they are super helpful."
"Moncrief has always been extremely helpful in bailing my people out of jail. The key is communication! As long as you communicate, Kyle is very understanding."
"Outstanding — they can answer any question you may have. They'll work with almost any financial situation."
"This is the best bail bonds, not just the county, but in the whole state. I always use them from out of county and they ALWAYS got my back!! I will totally recommend this office!!"
"This is the first time I had to use a bondsman for my daughter. Moncrief bail bonds are awesome — Melanie Rodriguez is so sweet and really knows her job. The owner and team are wonderful."
"The staff at Moncrief Bail Bonds was friendly and extremely helpful. They answered all the questions I had and put my mind at ease. They were caring and compassionate. If I ever need to bond someone out again, they are my bondsman for life."
"My Girl Athena knows her stuff and really came in with all her knowledge and help, was very thorough and was quick on the ball and got business handled in a very timely manner! Thank you so much 😊 …"
"I dealt with Athena today and had a great experience working with her she answered all of my questions. She was very professional but also very personable. I will definitely be working with her in the future if needed."
"The staff was very friendly and most helpful in assisting me in completing the necessary steps required. The people I originally contacted to begin the process were equally professional and friendly. My heartfelt thank you goes out to everyone at Moncrief Bail Bonds."
"I’d highly recommend! My brother unfortunately was put in a issue and was sent to jail in the county he lives at, I live no where near there and this bail bond company was able to help me even though we are in two separate counties. ... compared to the other companies I had been calling even the ones in my county. The rep I spoke to took my case and everything went smoothly. Oh. And if you have cash app card or a chime they take it so that was a HUGE plus! Thank you for helping me."
"I have never had much experience trying to bail anyone out of jail before. I'm usually the one inside jail trying to make bail. But the Moncreif staff helped me do everything I needed to do to bail my fiance out with pretty much no problems whatsoever. I was really impressed with Moncreif bail bonds. I was having identification issues but the staff at Moncreif helped me anyway. This place is really awesome and very prompt with trying to get you through this very awful experience. I mean no one wants a bail bond, but if you need one, well this would be the place to go. I really appreciate how quickly and efficiently this place took care of myself and my fiance. Thankyou all once again."
"Just like to say, that when I went in I was treated with respect and professionalism. During my paperwork I had a great conversation with the employees they were very upfront and very helpful in my situation, and I thank them for they're helping this situation that I'm in today. For anyone who's looking for a bail bondsman that's 100% honest and professional, call Moncrief Bail bonds. Thanks again y'all!!! Sincerely, William Santiago."
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